Judge design and calibration, non-circular retrieval metrics, accuracy benchmarking, automated gates that re-run on every change. The measurement harness is often the real deliverable.
Quality as a measurement, not a claim. A faithfulness judge is only trustworthy after it has been validated against an independent annotator, and a metric that cannot fail teaches nothing.
Claims backed by links
Faithfulness judge validated at Cohen’s k=0.881; 12 automated gates; 0.984 faithfulness; a retrieval metric redesigned after proving the standard one structurally could not pass
Read the deep diveOCR and LLM extraction with the benchmarking harness as the actual deliverable
Read the deep diveAdversarial testing and safety review of a vendor-built public assistant; launch gated on closed issues
Read the deep diveThe first step
You leave the call knowing whether I can help, roughly what it would take, and what it would cost to find out for sure. If I am not the right person, I will say so on the call.
The 20 minutes, in order
Before you book